Protecting Tenants’ Money
As a member of ARLA (Association of Residential Letting Agents) Protect, ARLA offers client money protection insurance for both landlords and tenants. This ensures security against any theft or misuse of their funds.
Typically, client money includes rent payments from tenants and deposits. It can also encompass funds held for landlords to cover damages and repairs. Although it’s not legally required for letting agents in England to have Client Money Protection Insurance, it is now considered best practice in the industry.
By choosing our services, clients can rest assured that their money is protected. You can view our certificate of membership in the Client Money Protection Scheme here.
As an ARLA Propertymark member, we adhere to their conduct and membership guidelines, which can be found here.
Our money handling procedures can also be viewed here.
